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Frequently Asked Questions

FAQ's you need to know, and we’ll help you.

Q. Do I need to get 3 Estimates?

A. No. You only need to provide a single Estimate from the shop of YOUR choice. In fact, many insurance companies will write their own estimate anyway, which means you just wasted your lunch hour for nothing. Call our staff first and we will let you know which process your insurance company uses.

Q.. Do I have to take my car to the shop that the insurance company referred me to?

A. No. YOU are the only one who can decide where to repair your car. Although many insurance companies have “direct repair” relationships with certain shops, the final decision on who will do the repair, is YOURS. Call us so we can let you know what programs we are approved for, or how your insurance company handles their claims process.

Q. What if my car has frame damage? Will it ever be the same?

A. If your car was in an impact more serious than a “bump in the parking lot”, then there is a pretty good chance that the frame or “UNIBODY STRUCTURE” has been compromised. Vehicles today are designed to collapse in an impact to absorb the energy from the collision. Believe it or not, this protects you and your passengers. The bad news is, it costs more to repair. However, if the repair facility has the correct training and equipment, your car can be returned to the factory specifications. Lakeside Collision utilizes Computer Laser Technology to measure and repair damaged unitized frames. We will provide you with a computer printout documenting the accuracy of the repair.

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